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Audio Visual Team Leader Our client are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Team Lead to be a key part of our London team. Key Details: Permanent £65k london Operational Responsibilities Service ownership of all aspects of day to day delivery to our clients and partners Staff management to the onsite team/s and rota Provide comprehensive reporting to the service delivery and account manager Attend monthly and quarterly service review meetings Providing a senior level of technical support at the point of escalation. Primary point of contact onsite for our client Operational Coordination between teams including the technical helpdesk, field service, projects teams and client liaison Onsite expectations Strong leadership and team building initiatives Onboarding and training new staff members Conduct regular one to one meeting's with individual staff members Conduct weekly meetings to consistently improve the onsite service Identify and support training requirements or skills gaps within the team Assist human resourcing with return to work interviews (RTW), probation reviews, and incident investigations. Assist with the recruitment process when required to conduct interviews and provide feedback to our recruitment officer Performance improvement management if required Preferred experience Minimum of five years corporate AV support background Ability to mentor, train and develop team members Knowledge of Audio-Visual systems and technologies Knowledge in Event audio, video and lighting equipment both digital and analogue Ability to quickly adapt to changing needs, infrastructure, and evolving business processes Ability to analyse metrics, extracts trending data, provide status reports and provide continuous improvement recommendations Ability to multitask and work under pressure to strict deadlines Remain client facing and calm under pressure at all times Have excellent communication, time management, presentation and organisational skills Be enthusiastic and self-motivated Be able to establish productive relationships with people at all levels Ability to use own initiative appropriately Previous experience in managing a team
Closing date: 09-05-2024 Customer Team Leader Location: 156-164 Walworth Road, Kennington, London, SE17 1JL Pay: £14.47 per hour including London allowance Contract: 30 hours per week regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service YuLife an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing. As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.
An exciting opportunity to join our Cross Border Tenant Advisory Team as our Team Administrator/Coordinator. Role Overview : This is a pivotal role for a highly organised, diligent team coordinator with confidence communicating to a wide network in EMEA and globally via phone and also using the full suite of Microsoft tools. The ideal candidate will be used to working in a fast paced environment, have excellent attention to detail and a strong administration/secretarial background. The candidate must be able to take initiative and build a rapport with clients and the team. A self-motivated individual, they will also be able to demonstrate reliability, flexibility and initiative. The successful candidate must be computer literate to a high standard as well as possess very strong presentation and numeracy skills. The ideal candidate would be comfortable working both in a team and independently if the team are travelling/attending meetings. They should also be able to demonstrate the importance of dealing with clients and providing excellent customer service. Team Overview : The Cross Border Tenant Advisory EMEA team are currently recruiting for a coordinator. The role will involve working closely with the team in London to support of brokers to help manage the day to day business development activities, organisation and marketing. Key Responsibilities : Full administrative support to the team excellent skills on Microsoft suite of tools. Tasks are broad including updating and/or producing schedules, spreadsheets, presentations, reports including collation), pitches and correspondence. Coordinating team activities and holding the team accountable to varied tasks. Working closely with the Head of CBTA, helping with diary management, arranging meetings, travel and expenses as well as team administration including bi-annual reporting. Daily contact with European network of Tenant Rep brokers and support of business development (BD) pursuits. Support in the collation of pitch materials and an interest in presentation design to support team BD efforts. Management of BD collateral and tracking tools (CRM system management and client trackers) to ensure team is operating efficiently in a fast paced environment. Experience with Salesforce is a benefit. Support in team marketing activities. Liaising with internal stakeholders within the wider marketing and communications teams in Savills. Assist in maintaining department systems and distribution lists. Managing team marketing details, including producing and loading to websites. The ideal candidate would be used to working in a fast paced environment and having to work with a team who spend time travelling/attending meetings and therefore are sometimes out of the office. Client orientated, able to demonstrate the importance of dealing with clients and providing excellent customer service. Key Skills : Highly organised with excellent time management strong administrative and secretarial background. The ability to manage multiple tasks simultaneously and to meet deadlines. Detail orientated Highly IT literate with a strong proficiency in Word, Excel and PowerPoint, (InDesign experience an advantage) Confident communicator, relationship orientated with the ability to build rapport Self-starter with independence in an entrepreneurial environment Confidence in up-management and management of team activities Uses initiative to offer creative problem solving solutions to support team operations. Event planning Administrative skillset Multi-tasker Experience managing CRM tools (salesforce) is preferable Adaptable, relationship orientated with ability to form relationships with both internal and external clients. Pro-active / takes ownership of responsibilities Apply Now ! Savills employee offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid. Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.