You will be responsible for leading a high-performing team of Contact Centre Customer Representatives, ensuring they deliver excellent customer service.
Leading a culture of continuous improvement to drive the business to market excellence.
Accountable for meeting KPI targets in operational performance, sales, and customer satisfaction.
Posted by Hays Specialist Recruitment Limited • £30K/yr to £32K/yr
My client and leading financial services provider based in the heart of Liverpool city centre and known for their customer-first approach, is seeking a professional Customer Service team leader to join their organisation on a permanent basis.
As they continue to expand, they are looking for an experienced team leader to oversee their frontline service teams, ensuring they provide efficient, compliant and high quality support to both internal and external customers.
Posted by Acorn insurance & Financial Services LTD • £33K/yr to £36K/yr
What you will be doing
Lead a team of Recoveries/Recovery Litigation Handlers.
General
We are seeking an Operational Team Leader within our Recoveries & ULR Department to be a pro-active thinker who is highly motivated and leads from front.
Leading a team of Recovery Handlers, you will drive our culture of openness and hold responsibility for the development and people management aspects of your team.
An exciting opportunity for a Manufacturing Operations Team Leader to join the Operations Function, as Training and Development SME, in a fast-paced but friendly and inclusive Greater Manufacturing Function environment.
Dynamic (hybrid) working: 4 days a week on site / 1 day a week remotely, due to workload classification
Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply.