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Closing date: 15-05-2024 Customer Team Leader Location: 171-178 Coronation Road, Southville, Bristol, BS3 1RF Pay: £13.32 per hour great benefits Contract: 22 hours per week regular overtime, permanent, part time Working pattern: 3 varied shifts over 7 days including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview Full training given You can now apply for this role using your mobile device You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. As a customer team leader at Co-op, you'll help put our store purpose into practice. You'll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store. In return, we'll help you to become a purpose driven Co-op leader. You'll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you're in a great place to grab it. What you'll do Friendly and thoughtful service you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Engage with everyone to succeed together you'll build your team's capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind Make sure the store is safe, legal and operational you'll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes Embrace change you'll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities Co-operate for a fairer world you'll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan This job would suit people who have genuine care for the needs of customers and colleagues the ability to strike a balance between leading the team and supporting on the shopfloor great communication skills, with the ability to build positive relationships with all kinds of people strong organisational and problem solving skills a desire to learn, grow and develop your skills the flexibility to work a range of shifts Why Co-op? We'll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You'll also get package that includes: competitive pay and opportunities for overtime Wagestream a money management app that gives you access to a percentage of your pay as you earn it premium rates for hours worked before 6am or after 10pm flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) Holidays starting from 36 days per year (includes bank holidays) pro rata for part time 30% off Co-op branded products in our food stores 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) discounts on other Co-op products and services pension with up to 10% employer contributions cycle to work scheme services to support your physical, mental and financial wellbeing Building an inclusive workplace We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing. As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test. #3
Closing date: 16-05-2024 Customer Team Leader Location: 9 High Street, Bristol, BS35 2AE Pay: £13.32 per hour Contract: 25-39 hours per week regular overtime, permanent contract Working pattern: Varied shifts including early mornings of 5:30AM (store opening), afternoons, late evenings of 10PM (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service YuLife an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing. As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test. #2
TRACK / P-WAY TEAM LEADER - BRISTOL - PERMANENT - BASE SALARY £40K PLUS SHIFT ALLOWANCES AND MORE ARM are working with the UK's leading railway company and we are currently recruiting for a Track / Permanent Way Team Leader to join the team based in Bristol. About You: You will have significant experience of working as a Track / Permanent Way maintenance worker. You will be ready for and looking for a Team Leader position. You will hold valid PTS and other track tickets such as COSS, etc. You will hold a full UK driving licence also. What you will be doing: Your role will be to lead a small team providing maintenance and renewals on the railway in the South West. You will ensure safe working for your team and providing day to day support and guidance. Reporting to a manager who will oversee general team management duties, reviews, etc. This position would suit someone looking to progress or looking to rejoin as a Team Leader. This position will be based from Bristol and will then see you travel to the site of work, using company vehicles. It is a full-time position and will see you working shifts including days, nights and weekends. There is also some oncall commitment on this position. What you can expect in return: The salary for this position is £40,638 as a starting salary, but with overtime, shift allowances and oncall payments, this will be much more than this base. On top of this is a range of benefits including generous pension scheme, annual leave and much more. We can only consider applications from those eligible to work in the UK on a permanent basis for this position For more information on this position, please contact Wayne Smith at ARM on or email your CV and covering letter . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Dedicated Lead Positive Behaviour Support Worker and Team Leader required for challenging and rewarding role. Would you like to join a team of dedicated practitioners and family carers to provide genuine person-centred support to a man with autism, mild learning difficulties and complex needs? Would you like to co-lead our small team, with the confidence that you have become a specialist in his support and gained his trust, first? You will provide social & emotional support while he explores the countryside around Bristol and the surrounding counties. You will help him develop confidence within his community, so expanding the range of settings and opportunities he is able to access and enjoy. You will support his wellbeing and increase his independence through planning and delivering structured activities in his home, which enable him to develop his independence skills and interests. You will provide and inspire outstanding Positive Behaviour Support (PBS) and create an environment that enables him to reduce his anxiety and manage his behaviour, so he can thrive and achieve his life-goals. You will have the opportunity to gain professional qualifications in PBS and leadership while working, and develop an advanced understanding of autism. This is dual-role in which you will spend the majority of your time providing direct support to our client. As such, you will remain a hand-on 'practice leader', leading and inspiring the team by example. In addition, you will have dedicated time each week assist the manager with management duties. As your expertise grows, you will take on specific responsibilities such as training, supervision, coaching & supporting the team, implementing & reviewing support plans and care co-ordination. The Manager and you, the Team Leader, will work closely and in partnership to lead the team, each working to our strengths and with clear areas of responsibility. You will require a driving license and your own car. 26.5 to 35 (to be negotiated) contracted hours per week. The role will require at least 2 full days 9am -5pm, plus 2-3 mornings per week. In addition, you will be required to support the client on a 3-4 night holiday per year in the UK. Working days may be negotiated to some degree. Salary: £30,030 - £33,150 pro-rata (based on 37.5 hr week). The M.R. Trust We are a small family trust who receive a personal budget from the Local authority to enable our relative to live at home with his family. We employ a small team of dedicated practitioners who enable him to live as fulfilled a life as possible. We provide him with genuine person-centred support. We offer extensive training and on-going support to our extremely valuable staff. Key role and responsibilities: To listen, strive to understand and empathise with the client To support client with communication and help him articulate his thoughts, feelings, needs and preferences. To support client on his 1-2 hour walks of his choice in the countryside around Bristol and surrounding counties. To drive your vehicle to take him on his outings. To provide client with emotional support and help him manage his anxiety. To support client on a 2:1 basis in the community, and a 2:1 or 1:1 basis in the home, according to level of experience. To provide client with a stimulating programme of activities during the day. To help client to increase his life skills & confidence through structured activities such as cooking, literacy, using his PC, horticulture and DIY. To positively manage risk, to enable the client to do his chosen activities safely. To support the client with his anxiety, and help him manage his behaviour using Positive Behaviour Support. To participate in training, weekly team meetings and regular supervision To work collaboratively with the client, his family, care team and other professionals to ensure he receives consistent support. To use 'planning & preparation time' to ensure client outings go smoothly, to prepare indoor educational sessions, and to ensure important information is recorded and communicated across the team. To participate in any training required to become a proficient Practice Leader in Positive Behaviour Support To work in close partnership with the manager (James' sister) and, once your training period has ended, co-lead the team and take responsibility for the implementation of PBS Plan & other person-centred care plans. Minimum requirements Having a full UK driving licence and willingness to use car for work purposes. Sharing our values. Experience of working with individuals with challenging behaviour either in a personal or professional capacity. At least one year experience of supporting or teaching/tutoring individuals with emotional or social functioning difficulties, such as ASD, learning disabilities, brain injury or mental health problems. Qualification/s at Level 3 of the Regulated Qualification Framework (e.g. A Level, BTEC, NVQ 3) or above. Excellent interpersonal, written, verbal communication and team working skills Personal qualities such as empathy, interest in the psychological world of others, ability to understand complicated & diverse viewpoints, kindness, dedication, patience, attention to detail and good organisation skills. Strong motivation and enjoyment for this type of work An average level of fitness or above. What we will offer: Higher than average pay for the sector Nest pension Mileage allowance Employment assistance scheme Job security. Extended induction period, extensive PBS & Autism training (including the opportunity to gain regulated qualifications to Level 5 (e.g. BILD BTEC Certificate in PBS & Diploma in Practice Leadership in PBS) Ongoing professional support and supervision A highly supportive, collaborative team culture which is open to learning. Pleasant work settings. Varied and rewarding work Application deadline: Sat 1 st June