Do you have a solid background in leading teams of between 10-15 people, ideally in a busy office or call centre environment?
In your leading role you will play an important role by allocating work within your team, driving performance to meet KPIs and supporting to deliver a high level of customer service.
You will be leading your own team of seasonal workers, who help to ensure the smooth running of a very busy operational period for our client.
Working as an Operational Lead in our OSP (Outsource Partnerships) team you will collaborate with our third party partners onshore and offshore, delivering the early Debt journeys for our Residential, SME and Vulnerable customer base.
Reviewing and re-designing compliant strategies based on the needs of your customer base as well as those of your stakeholders.
As a Team Lead, you will use your skills to maintain a high standard of quality work.
We're currently recruiting a dedicated Team Lead to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 37.5 hours per week.
In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Imperial Recruitment Group are working with one of the largest food manufacturers in Teesside, who are looking to appoint Line Leader on a full time permanent basis.
Duties
To ensure the Line is set up prior to the start of the shift to allow production to start on time.