The Deputy Team Leader will assist the Team Leader in the achievement of team targets and operational measures including management of junior team members.
The role will also involve assisting the Team Leader in delivering quality of service and client service compliance.
In addition, the Deputy Team Leader will handle a caseload (c.150) of complex casualty claims.
If you have experience as a Team Leader within Customer Service, Call Centre or Primary Care this is a role that offers a focused and rewarding environment, with a welcoming and supportive team.
As Team Leader for the Care Navigation team you will maintain the required level of performance from the team, across both productivity and quality.
This is a Monday - Friday position, on top of basic salary is a quarterly performance based bonus.
We are on the look out for a Team Leader to join our fantastic team in our Oxford Street store!
Supporting both the Store Manager & Deputy Store Manager, our Team Leaders are responsible for ensuring the customer experience is memorable for all the right reasons and act as service role models to the rest of the team.
You'll lead the team from the shop floor with a coaching mentality and find innovative ways to keep the team engaged and energised.
You will be required to provide leadership and direction while reporting to the Registered Manager.
Domus Recruitment are working with our client based in the Wiltshire area that are looking for a Team Leader to oversee their small residential service supporting women with Autism.
Key Responsibilities of a Team Leader
Undertake and be responsible for the day-to-day management of the Support Staff.