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Computer Configuration Administrator Rugby (Central Park) 1345 - 2215 Mon - Fri £12.55 Urgent: Immediate Start PLEASE DON'T APPLY WITHOUT FIRST READING THE JOB ADVERT, YOU NEED A CERTAIN LEVEL OF EXPERIENCE. We are looking for a warehouse administrator with a strong knowledge of computer hardware / software to work within a busy warehouse in the Rugby area. This is a unique role where you allocate jobs to the right skilled operatives, follow a set process, and update information on a spreadsheet, feedback to supervisors on which orders are urgent and other general admin tasks. It's a warehouse role but with a strong focus on the back office / administrator functions. The shift is fixed Monday - Friday working 1345 - 2215 and is strictly full time (sorry, no part time options at all). To be considered -your CV MUST show some warehouse administration experience, you need a good understanding computer hardware / software and have worked within a role that requires some form of coordination / escalation work. Other skills include a great eye for detail, excellent communication skills and the ability to following a process. This role offers you: £12.55 p/hour. 40 hours paid per week. Weekly pay via SolviT Recruitment LTD. Excellent facilities. Job security. A nice career ladder to climb. APPLY NOW Applying is easy, just respond back to this advert with your CV clearly showing the skills needed and we will be in touch. Everyone will receive a reply but please PICK UP THE PHONE when we call from a 01455 number. #WeCanSolviT
Location Hybrid: 3-4 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Technology Service Desk Team Leader Reporting into the Technology Service Delivery Manager (SDM), you will play a crucial role, leading the delivery of outstanding support to your colleagues across Stores, Distribution Centre (DC) and Support Centre (SC). You're a natural communicator who enjoys keeping your colleagues in the loop, ensuring they feel their issues are understood and giving them the confidence, the issues will be resolved. You thrive on seeing incidents & problems through to resolution, spotting trends and holding the Technology Service Desk to the highest best practice standards. You keep up to date with technology, enjoy getting into the detail and owning issues. You lead from the front; take pride in the services your team delivers and challenge the status quo. This is an exciting opportunity for an ambitious, technically minded and customer focused Service Desk Team Leader to join our evolving Technology Services team. Your Mission Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working closely with the SDM, assist with regular performance/welfare check ins, the management of a skills matrix, personal development plans and effective performance management. Manage the team rota to provide adequate service availability that aligns with business demand. Deputise for the SDM where required. Support the SDM ensuring the operational performance metrics of both the service and individuals are met. Assist with publishing regular service reports that provide a transparent view of performance. Contribute to the implementation of service improvement plans where required. Monitor day to day Service Desk activities and stepping in to stop potential escalations or SLA breaches. Accountable for successful Incident Management, Problem Management, Request Management and Knowledge Management. Constantly creating, refining, and improving Technology Services processes to deliver a more efficient service. A great opportunity to put your own stamp on things. Accountable for ensuring the Service Desk keep an accurate record of assets and state changes. Skills/Behaviours That Will Set You Apart Mandatory: Demonstrable experience leading a team. Excellent team player, flexible, responsive, takes ownership of the task at hand. Ability to prioritise a high workload, analyse the impact of issues on the business and proactively communicate. Technology certification such as MCSA, CompTIA A, Security, IT Diplomas or industry relevant experience. Strong communication skills with an ability to discuss technical subjects with a non-technical audience. Experience of team schedule management Driving license and own transport Desirable: Retail technology experience. Exposure to infrastructure concepts such as Active Directory, VMWare, WAN/LAN etc Experience with ITSM management. ITIL or SDI Certified ?? Being a great leader As a great leader with wonderful people skills, you'll create a team that's more than just co-workers it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Work cross-functionally and collaboratively with other departments. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together! But let's not forget about the most important part... your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from their performance to their wildest career aspirations. Our PERKS really are The Works' ?? 25% Colleague Discount! - Plus, exclusive Double Discount days! ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ?? 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an
Oracle HCM HR Systems Administrator Job Title: HR Systems Administrator Contract: Permanent Salary: Up to £45,000 Hours: Full time Location: Remote with occasional travel to office Role details - Oracle HCM HR Systems Administrator We are currently looking for an expert Oracle HCM HR Systems Administrator to join an excellent business during a period of great change and transformation. You will be responsible for supporting the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. Oracle HCM HR Systems Administrator - What will you be doing? First line support: serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed. Troubleshooting and Issue Resolution: Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions. Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, supporting end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Supporting with the preparation and implementation of mass system data uploads, working with business areas to help upload bulk changes in an efficient manner. Training, Education and Documentation:Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption. Conduct training sessions for colleagues and other departments on new functionalities and conduct refresher sessions as needed. Ensure documentation and user guides are kept up to date following issue resolution, system fixes and planned changes and that relevant users are notified of updates. Act as a systems team champion for oracle guided learning guides especially focusing on employee, manager, reporting guides, and sharing knowledge with HR colleagues to empower them in future to resolve systems issues themselves. Change Management and Project Support:Assist in change management activities related to system updates aiding in the successful adoption of new processes and functionalities. Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. Working together with Systems Manager and Compliance team to identify and create systems data retention policy and deletion concept. Oracle HCM HR Systems Administrator - What will you need? Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules). Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion. Experience creating reports in Oracle HCM Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level. Proven experience in a similar role providing 1st line support on issues relating to systems This role is managed by Walters People entity which is a temporary recruitment agency.