The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
Client: We are looking for a tenacious, experienced, and highly engaging Senior Project Manager - Operations for our super cool, creative and caring client - a very established full-service creative events and engagement agency delivering magic for audiences in virtual, hybrid and live events, strategy, content, production and technology.
Leadership is the challenge to be something more than average!
In the role of Administrator, some of your duties will include:
Administrator, based in Leatherhead, Surrey
The role
We have a rare opening for an experienced Administrator to join our information business, offering B2B events, market reports and strategic consultancy.
We are looking for an agency Delegate Manager, who has worked with Cvent and has experience of delegate registration management (experience of working in a similar role)
Virtual, hybrid and live events, strategy, content, production, and technology
Our client is a full-service engagement agency delivering magic for audiences in
Sensory Services by Sight for Surrey has been established for over 100 years and is the major provider of services for people who are Deaf, hard of hearing, blind, partially sighted, and deafblind in Surrey.