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POST TITLE: IT Field Technician 3rd Line LOCATION: Solihull SALARY: £30k - 35k Benefits: Company pension Free parking On-site parking Work from home Responsibilities: Playing a pivotal role in ongoing and future projects throughout the Trust. Input into the ICT Strategic Development Plan. Implementation of new software as per the development roadmap. Implementation of new hardware as per the development roadmap. Implementation of new service as per the development roadmap. Technical input into tenders/budget requirements. Monitor the school network and firewall logs for issues and cyber security threats. Responsible for the cybersecurity of the school infrastructure. Report to the IT Director on the progress of development. AD-Hoc technical escalations where required. AD-Hoc training to the on-site engineers. Covering sites in the event of staff sickness & holiday or where required. On-boarding of new sites, including implementation & migration of all services, files & folders & hardware. ITIL Service Transition Change Management - Manage the change management process and ensure that all stakeholders are protected from any risk that a change may create. Manage the approvals process and be responsible for all steps through to implementation. Asset and Configuration Management - Delegated to the Central Maintenance Engineer (CME). Responsible for maintaining the Assets and Configuration (CMDB). Including the active processes required to update devices. Release and deployment management Transition planning and support - This position is responsible for planning and managing the risks involved during any planned transition to a new service. Our team of project managers will support this position, as it covers the onboarding process of new schools joining the Trust Service Validation - Responsible for testing new services before release. This also includes creating and running user acceptance tests and managing the resolution of any issues these may produce. Evaluation - Tasked with identifying areas where the targeted process metrics are not reached, auditing processes, and performing reviews Skills: Proven experience in installing, configuring, and troubleshooting Microsoft Windows Server (2016-2022) Installation and configuration of Windows Server roles and services (DHCP, DNS, DFS, RDS) Experience of Office 365 deployments, migrations, and management Virtualisation - Good understanding of virtualization with good experience with installing and managing Microsoft Hyper-V Excellent experience of PC deployment, particularly the use of the SCCM, Microsoft Deployment Toolkit and WDS to build and deploy images AD - installation, configuration, and management of Local and Azure Active Directory and Group Policy High level knowledge of Windows Operating Systems, especially Windows 10 & 11 Networking - Ability to configure a wide range of networking hardware. Experience with HP/Aruba Provision switches is advantageous Experience of subnetting, VLAN design and implementation is preferable. Knowledge of backup solutions and the ability to implement VEEAM, Redstor and NAS devices Experience with web-filtering & firewall solutions is an advantage, especially Lightspeed Knowledge of the Sophos suite, especially anti-virus Experienced in the management and implementation of managed wireless solutions, especially Aruba, with the ability to configure Guest networks and 802.1x security ITIL Knowledge If you are a proactive individual with a passion for IT and possess the above skills, we invite you to apply for this exciting opportunity. Please note that the successful applicant will also be provided with a car allowance. Job Types: Full-time, Permanent Schedule: Day shift Monday to Friday No weekends Experience: Information Technology: 5 years IT management: 2 years Willingness to travel: 50% INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Job Description: Job Title Electronic Communications Governance Engineer Location Birmingham Corporate Title Assistant Vice President The mission of the Electronic Communications Board (ECOM) is to govern the Electronic Communications Systems of the bank, based upon the policies and practices defined by Senior Level Policy making Committees. The ECOM is an essential central governance board in which the primary remit is to ensure both for the introduction of new of electronic communication systems (ECS) are a) essential to deploy to support the banks capabilities b) compliant with policies as required directly of our Compliance, Group Data Protection, Records Management as well as other key control functional areas. As a member of the team supporting the ECOM, you will work with a number of areas including Technology, Compliance and Legal owners to ensure DB is compliant with regulatory laws and policies related to electronic communications. What we'll offer you Hybrid Working We understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them. You can expect: Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them Competitive salary and non-contributory pension Min 25 days' holiday plus bank holidays, with the option to purchase additional days Life Assurance and Private Healthcare for you and your family A range of flexible benefits including including TaxSaver Travel Scheme and Retail Discounts The opportunity to support a wide ranging CSR programme 2 days' volunteering leave per year Your key responsibilities Working with technology contacts for applications to ensure solutions related to retention and surveillance requirements are identified and in place Providing oversight to the processes and procedures in place for reviews conducted with technology contacts and architects for individual applications Providing recommendation to the ECOM board on the ECS determination for individual applications Working with application architects and technology owners to track progress of any mitigation activities identified by the ECOM board Supporting the data integrity for the inventory of applications containing electronic communications used within the Bank Responsible for creating reports in your area of responsibility and presenting them to ECOM board and other external groups Your skills and experience Experience in the use/support of electronic communications within the Financial Services industry Experience working across technology organisations for the implementation and/or remediation of functionality required to meet regulatory compliance Excellent communication skills both written and oral Microsoft Office skills; Excel, Word and Power Point Attention to detail and highly organised How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs We value diversity and as an equal opportunity's employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g., screen readers, assistive hearing devices, adapted keyboards. About us and our teams Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.