Working as part of a cluster within the wider Technical Services Team, this role provides 1st and some 2nd line IT support to a group of academies within a Trust.
Are you experienced in 1st line support?
Do you have a professional approach to customer service and enjoy helping people?
This new role is pivotal in ensuring we can develop and implement efficient solutions for our customer through smart technology and data-driven innovations.
Our Client is an FTSE-250 business and globally recognised brand which has successfully disrupted its industry through digital innovation and thought leadership.
They provide genuine personal growth, long-term career prospects, mentorship, and training to successful candidates.
They offer an extremely strong value proposition as a prospective employer, renowned for their great company culture, work-life balance, competitive salaries, and comprehensive benefits package.
We are currently seeking a dynamic and highly organized Workplace Technician to join one of our client's resident teams at a site based in Cambridge.
As a Workplace Technician, you will play a crucial role in supporting our client's in-house facilities team, ensuring the efficient operation and delivery of services to their building users.
Responsibilities
Assist staff in optimizing their workspace, including desk setups.
Communicating with our business areas and stakeholders to derive requirements for our usersWorking with wider Arm teams to drive design of performance analysis methodologiesWorking with your counterpart to plan the roadmap based on user needs and priorities, along with managing and prioritizing the product backlogCommunicating with your technical lead and their team to guide them in their planning process and their workCoaching and mentoring of team members to develop their technical skills and knowledgeWorking in an Agile cadence and driving continuous improvement.
General
Their use as profiling applications for platforms ranges from mobile phones, to cars, to cloud servers.We are currently expanding our focus on the cloud computing and network infrastructure use cases, and are looking for a systems architect to join our team to take ownership of the architecture CPU side of our tooling alongside our technical lead.Working collaboratively with our technical lead to guide the roadmap for our CPU toolset
You will be joining our Performance Tools team, who design and develop the tools used for software profiling and CPU performance analysis.
Our client in Cambridge is looking for a Technical Support Engineer to support their in house application.
The role will see you develop your skills within Application processes and work with the wider team to ensure and exceptional end user experience for on-site and external users.
The role is a new role supporting and working closely with the Business Systems Manager to deliver and manage the helpdesk ticketing system as well as offering technical and human application support.
My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team.
They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role.
This role requires someone who is process orientated, effective and has the ability to build rapport with their clients.