We are looking for someone who has experience providing customers with technical support and who also has excellent communication and organisational skills!
We are delighted to be working with an amazing company based in Watford who are looking for a Technical Support Advisor to join their growing team!
I am currently recruiting for an amazing company based in Watford who are looking for a Technical Support Advisor to join their team!
This position will allow you to work closely with customers and learn from scratch about all their technical products to provide troubleshooting support.
This role would suit a technically minded individual looking to move into a career-based role with lots of progression and development.
Provide first and second line technical support to end-users via phone, email, and in-person.
General
The IT Support Engineer will be responsible for providing first and second line technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems.
Our Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join our IT support team.
Working within the Technical Support team, this role will involve proactive investigation, fault finding, problem-solving, troubleshooting, and resolution of customer support requests via phone, email, chat, WhatsApp and tickets.
Everything about CSL is designed to keep our customers connected, secure and live.
Simplicity, service and reliability have been at the heart of everything we do since CSL was founded in 1996.
This position will allow you to work closely with customers and learn from scratch about all their technical products to provide troubleshooting support.
We have the role for you.
Are you looking for a fast paced role working for a growing technical business based in Watford?