Provide technical assistance and support to customers via phone, email, and chat channels.
General
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
Posted by Diamond Search Recruitment Ltd • £33K/yr
Recruiting for a Customer Support Specialist, this is an exciting opportunity, reporting to the Customer Support Manager.
Established 13 years ago, our client started as a software company working exclusively with healthcare providers and they are transitioning to a tech-enabled management consultancy whilst retaining their systems.
Diamond Search Recruitment are delighted to be exclusively representing our client, a company who understand that putting their customers at the heart of everything they do is paramount for success.
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
General
As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
Posted by Diamond Search Recruitment Ltd • £27K/yr
Recruiting for a Customer Support Assistant, this is an exciting opportunity, reporting to the Customer Support Manager.
Established 13 years ago, our client started as a software company working exclusively with healthcare providers and they are transitioning to a tech-enabled management consultancy whilst retaining their systems.
Diamond Search Recruitment are delighted to be exclusively representing our client, a company who understand that putting their customers at the heart of everything they do is paramount for success.
Migrant Help are currently looking for an IT Support Engineer to join our expanding and dedicated IT & Data department on a full time, permanent basis.
This is a home-based role (with travel to regional offices).
In return you will receive a competitive salary of £30,000 - £35,000 depending on experience.
Posted by Trapeze Recruitment Services Limited • £23K/yr to £26K/yr
You'll be using your technology skills to diagnose and resolve issues and maintain a healthy technology and security standard across clients' technology stack.
Customer service is of main importance when it comes to our client.
Your day-to-day role will be taking incoming service requests from client's while providing excellent customer service.
Are you a technical support expert looking to lead a dynamic team?
We're recruiting on behalf of our client, a multi-award-winning global leader in vehicle safety systems, for an ambitious Technical Customer Service Lead to join their innovative team.
Do you thrive in hybrid roles that offer a blend of hands-on support and leadership?
I'm currently partnered with a market leading Automotive company, operating on a global scale, who are looking for a Lead Technical Support Specialist to lead and manage the Technical Support team.
In this role, you will be responsible for ensuring the highest standards of customer service and technical expertise are met, guide and mentor your team effectively, enhance departmental capabilities, and be a key support resource for all customers by providing technical assistance and product insights.
As a trusted, award-winning brand, they are committed to customer satisfaction, integrity, teamwork, and excellence in all they do.