Provide technical assistance and support to customers via phone, email, and chat channels.
General
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent Technical Support Specialist for their Customer Service and After Sales Support Department.
To log and provide 1st Line and 2nd Line support for all issues reported through to the help desk.- Diagnose faults, assist users, investigate causes and provide both short-term alleviation and, where possible, final resolution and closure.
General
We are delgihted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team.
If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you.
Our client in Cambridge is looking for a Technical Support Engineer to support their in house application.
The role is a new role supporting and working closely with the Business Systems Manager to deliver and manage the helpdesk ticketing system as well as offering technical and human application support.
The role will see you develop your skills within Application processes and work with the wider team to ensure and exceptional end user experience for on-site and external users.
I am looking for a Technical Support Engineer who will be essential in ensuring that the company operates in the correct manner with future progression into more senior roles available for the right candidate.
My client is a well-established telecommunications company based in the Gloucestershire area and deal with markets such as Military, Government, Transport and Utilities and are looking to add a Technical Support Engineer to enhance an already strong and capable team.