Handle 1st and 2nd line IT support and collaborate with 3rd line support.
General
The IT Technician's role is to be the first escalation point for the IT Support team, ensuring security, support and guidance of IT Support.
In addition, the role supports the Infrastructure Engineer, Application Support Manager and Business Technology Partner to ensure that the business maintains a robust, secure and evolving IT environment.
By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators.
As a newly merged College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff.
Everyone at the College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students learning journey.
By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators.
As a newly merged College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff.
Everyone at the College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students learning journey.
By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators.
As a newly merged College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff.
Everyone at the College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students learning journey.
Look no further: The role of a 2nd Line IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always provided.
The ideal 2nd Line IT Engineer will ideally have experience supporting Hosted Telephony Solutions as well as general IT support.
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