As the Global IT Service Desk Team Leader, you will be responsible for the smooth operation of a front-line IT support team alongside another team leader, ensuring customer service requests and incidents are managed and solutions implemented to deliver a first-class service while working closely with the Global Service Desk Managers across 3 locations.
Our Global manufacturing client are urgently seeking a Global IT Service Desk Team Leader to join their team on a permanent basis.
Key responsibilities of a Global IT Service Desk Team Leader
Controlling scheduling and workload through the management of the team's ticketing queue.
My client is looking for someone to join their support team to fulfil 2nd line support responsibilities.
2nd Line Technical Support £30,000 Newcastle On-site
The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.
The task at hand: The Project Delivery Coordinator will be a pivotal role within the project delivery team and be responsible for managing the delivery of Onecom projects for products and services to internal and external customers to include, but not limited to, Wholesale Line Rental and Calls, Hosted Telephony Solutions, Data Connectivity, WAN's and On-Site Telephony Systems.
As an IT Technician, you will become an essential member of a dedicated and dynamic team, reporting directly to the IT Manager.
Nigel Wright is thrilled to partner with a renowned multinational warehouse and manufacturing company in their quest to recruit a talented IT Technician.
This is an exciting opportunity to join a well-established and forward-thinking organization.
The business is growing organically, as well as through acquisitions, hence the need to expand the support team.
This role is for you if you are experienced with Novations and Agency related work as part of financial adviser business acquisitions.With this role you will benefit from joining a large team where you will receive support, remote working, great benefits, and due to growth plans, there will be opportunities to progress further within the business.
The business is a fast-growing and well-established Financial Services business with offices across the UK.