Our client is currently seeking a motivated and experienced Customer Technical Support professional to join our Technical Services team.
General
This position will primarily focus on providing technical support to customers and agents across Europe and South Africa, ensuring the efficient operation of products and promoting customer satisfaction.
Key Performance Indicators
Successful management of all customer performance issues.
My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team.
This role requires someone who is process orientated, effective and has the ability to build rapport with their clients.
They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role.
You should be an action-taking, perfectly-comfortable-working-solo, kind and dedicated person who takes the role of making and keeping customers happy VERY seriously.
Firstly, you're a fantastic Communicator with real empathy for those around you and the problems they have.
Are YOU the Customer Service Leading Superhero We're Looking For
My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team.
This role requires someone who is process orientated, effective and has the ability to build rapport with their clients.
They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role.