Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
Key Responsibilities
Provide technical assistance and support to customers via phone, email, and chat channels.
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
Key Responsibilities
Provide technical assistance and support to customers via phone, email, and chat channels.
Posted by Science Solutions Recruitment Ltd • £45K/yr to £55K/yr
Product Team Leader
As Product Team Leader you will be responsible for overseeing programs aimed at improving raw material sourcing and quality, working with suppliers to address material issues, and supporting production teams in resolving technical challenges.
My client is recruiting an Product Team Leader join their leading Pigment Colourants manufacturer based in Kent.
As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services.
Responsibilities
Manage and maintain good quality, accurate documentation on all IT processes.
General
Countrystyle is a member of the family-owned Heathcote Holdings Group of resource management companies and as a family run business our people and customers are at the heart of our growth and drive for passion for solution focused service.
The Customer Experience (CX) team focus on the service customers receive post sale, your new role as National Performance Coordinator is to support Samsung's repair partners with continuous improvement, training, service levels and repairs.
Your mission will be to build strong internal and external relationships their our repair partner network, supporting their continuous improvement, implementing change and uplifting performance.
ARE YOU THE ONE
At Samsung UK, the Customer Experience team is the go-to squad for all things customer support, covering a wide range of products and services.
Lead, motivate, and develop a team of servicing specialists.
Leading Buy-to-Let lender with 25 years of experience and a trusted name in the field is seeking an experienced and motivated Head of Servicing to lead their Mortgage Servicing team, ensuring smooth operations, industry compliance, and excellent customer support.
Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
General
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.