In the role of Technical Support Specialist, you will wield considerable influence, ensuring the seamless operation of our systems and providing resolution to technical inquiries from our valued clientele.
As we continue to expand our global Customer Success and Service team, we are seeking technically adept individuals based in the UK or Germany to join our ranks.
DIGITEC stands at the forefront as a specialist provider of B2B Financial Markets software solutions, with a growing emphasis on SaaS solutions.
With anexpanding course portfolio and growing student body, we now require anenthusiastic, hard-working and experienced Senior IT Support Engineer to jointhe College IT team.Youwill support the IT Manager in ensuring the highest professional servicestandards are provided in the College in relation to all aspects IT support toboth students and staff and across all of its further and higher educationprovision.
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Establishedin the early 70s, the College is an inspected boarding/day school, with a reputation forquality and academic excellence.
Assisting the Area Manager providing a high quality of customer service and support that will ensure that all colleagues are able to access ICT services as required, using properly configured and reliable devices.
Ensuring that all colleagues receive a consistent level of support, working within agreed service levels as necessary, which minimizes the time for identifying and fixing problems.
Configuring and commissioning PC hardware and software as required, ensuring that all software is properly licensed.