The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide.
Posted by Clearline Recruitment Ltd • £30K/yr to £35K/yr
With a fast-paced and dynamic work environment, their team is driven by curiosity, always looking for new ways to challenge the norm and grow together.
Our client is a bold and innovative company that stands out in their industry with a culture defined by creativity, collaboration, and a passion for pushing boundaries.
They are committed to delivering cutting-edge solutions that make a real impact, putting their customers at the centre of everything they do.
Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
We are looking for a collaborative and dynamic IT Support Assistant to join our new IT team!
The desired candidate will provide group wide operational IT, data and multi-media support.
The role will act as primary contact for day-to-day trouble shooting', data issues and system support requirements and as well as work collaboratively colleagues and suppliers to source, prepare, track and maintain IT equipment for the company including new joiners.
As a Team Leader at WTW, you will be making a difference within our leading and fast-growing pension administration business.
You will enjoy being able to benefit from your experience to date and develop your career further within this important and key role within WTW.
You and your team will provide a high quality and valued service to our impressive portfolio of clients that include prestigious and market leading global companies.
Using previous technical knowledge and documentation analyze desktop hardware (desktop hardware may include but not be limited to desktops, laptops, tablets, printers, monitors, scanners, multifunctional printers, switch boxes, conferencing devices and specialist custody and force control room equipment) and application software faults raised via the ICT Service Desk.
Collate relevant information and diagnoses to assist in the verification of the fault in order that the necessary action may be taken to restore service to the user of BCH system.
Document fixes for use by others within a knowledge base system.