The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide.
Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
Posted by AUCTORO RECRUITMENT LIMITED • £35K/yr to £42K/yr
As a Customer Service Team Leader, you will oversee the Customer Service team, ensuring that service standards are consistently met.
We are working exclusively with an industry leading client on the lookout for a Customer Service Team Leader to join their team in Coryton, Stanford-le-Hope on a 10 month FTC.
You will manage all aspects of customer interactions and support your team to deliver the highest level of service efficiently and cost-effectively.
Posted by Pure Resourcing Solutions • £30K/yr to £38K/yr
I'm currently seeking an Interim Support Technician on behalf of a leading organisation based in Wisbech.
You will be responsible for managing the upgrade of primarily laptops & mobile devices across the organisation, to ensure that devices are configured and deployed efficiently, while providing essential support to staff throughout the process.
This is a great opportunity for an experienced IT professional to make an immediate impact!
We are seeking a dynamic individual for the role of IT Service Desk Technician, where you'll play a pivotal role in providing crucial technical assistance to end-users.
This role is a 3 month contract, home based with approx 2 days per week in Glasgow offices.
If you have a strong foundation in basic hardware, software, and network concepts, coupled with excellent communication skills, we invite you to join us on this exciting journey of professional growth and development.
We are looking for a collaborative and dynamic IT Support Assistant to join our new IT team!
The desired candidate will provide group wide operational IT, data and multi-media support.
The role will act as primary contact for day-to-day trouble shooting', data issues and system support requirements and as well as work collaboratively colleagues and suppliers to source, prepare, track and maintain IT equipment for the company including new joiners.
Using previous technical knowledge and documentation analyze desktop hardware (desktop hardware may include but not be limited to desktops, laptops, tablets, printers, monitors, scanners, multifunctional printers, switch boxes, conferencing devices and specialist custody and force control room equipment) and application software faults raised via the ICT Service Desk.
Collate relevant information and diagnoses to assist in the verification of the fault in order that the necessary action may be taken to restore service to the user of BCH system.
Document fixes for use by others within a knowledge base system.