Technical Support Analyst encompasses delivering top-notch IT technical support and services to all company staff, collaborating with other teams and third-party support partners.
This entails addressing complex IT issues, problems, and projects swiftly and effectively, ensuring successful resolution.
All services are provided with professionalism, courtesy, and a focus on high-quality customer interaction, integral to our service delivery model.
Position Overview: As an IT Support Technician, you will play a crucial role in providing technical support to our internal team.
You will be responsible for diagnosing and resolving hardware and software issues, managing assets, and ensuring the smooth operation of our IT systems.
This position offers the opportunity for hybrid working, allowing you to balance remote work with in-office collaboration.
1st/2nd Line Service Desk Technician - £24K - £28K
In this role, you will be essential in providing comprehensive technical support to internal staff and the IT team, ensuring issues are managed, monitored, and resolved efficiently and within established standards.
We are excited to offer an outstanding opportunity for a proactive and enthusiastic 1st Line Service Desk Technician with experience in a fast-paced service desk environment.
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
We are looking for an Equipment Technician to maintain and improve the fab processing equipment to achieve targets with respect to yield, output, cost and quality.
Responsibilities
Equipment Engineering support for wafer fabrication.
Requirements
H.N.C., level 4 or equivalent in Electrical/Electronic Engineering Ability to write maintenance specifications based on manufacturer's recommendations Ability to understand technical diagrams Experience working with semiconductor equipment - Etching, Diffusion, Photolithography, BEOL, Furnaces etc.
Our client is a fast growing education technology provider, delivering managed IT services to over 500 school and Multi-academy Trust clients across the UK.
Ecolab has an exciting opportunity for a Service Specialist - Pest Technician to join our team.
Are you driven to succeed, dependable, problem solver and can trouble shoot?
You will join us on a full-time permanent basis and in return will receive a competitive salary of £24,525 up to £28,000 per annum, along with great company benefits.