The role of the Technical Support & Customer Agent is to offer support to customers to get the most from their technology, regardless of their place of purchase.
This support is offered in several ways - predominantly facilitating warranty with external service providers or offering in-store software and hardware solutions in the form of repair, set-up and trade-in services.
Your day in Lovetech is focused on timed and scheduled tasks, as such organisation and time-management are important.
As Desktop Support , you will play a crucial role in providing technical support to clients.
You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
This role requires a proactive individual with a strong technical background and excellent customer service skills.
As Third Line Support , you will play a crucial role in providing technical support to clients.
You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
This role requires a proactive individual with a strong technical background and excellent customer service skills.
We are currently working with a large-scale retail organisation based in Walsall, who are looking for a Technical Support Analyst who has strong experience of deploying Intune.
The client is at the start of their journey and are implementing Intune and they need a candidate to own the end to end process.
You must have experience of an end-to-end deployment of Intune, including configuration, troubleshooting, End User Management and running updates within Intune.
Posted by Jackie Kerr Recruitment Ltd • £30K/yr to £35K/yr
General
Our client, supply specialist tooling for a variety of industries, they are currently recruiting for a Repair Technician/ Fitter to join their growing team!
Repair Technician / Fitter; Competitive Salary
Repair Technician/ Fitter Roles and Responsibilities
Providing repair and final testing of Hand held hydraulic tools, Hydraulic power units (petrol, diesel & 3-phase electric powered), 2-Stroke petrol hand held tools, Electric powered hand-held tools, Petrol powered Floor Saws.