Well-established software house seeking a Junior Technical Support Specialist with a passion for troubleshooting technical issues and providing top-notch customer support.
Responsibilities
Resolving simple technical issues for our customers in a timely manner.
Answering product-related customer queries via phone and email.
In the role of Technical Support Specialist, you will wield considerable influence, ensuring the seamless operation of our systems and providing resolution to technical inquiries from our valued clientele.
As we continue to expand our global Customer Success and Service team, we are seeking technically adept individuals based in the UK or Germany to join our ranks.
DIGITEC stands at the forefront as a specialist provider of B2B Financial Markets software solutions, with a growing emphasis on SaaS solutions.
Our client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team.
In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions.
Your responsibilities will include
Providing product-related information and technical support to their German-speaking customers.
Haltermann Carless is a pioneer of sustainable hydrocarbon solutions for Mobility, Life Science, Industrial and Energy.
We develop innovative and tailor-made products for our customers by leveraging advanced technologies, exploiting new feedstock sources and working closely with business partners, institutes and universities.
Our path forward is our sustainability strategy and we have set ourselves ambitious goals.