Service Desk Support, Incident Analyst (SC Cleared)
We have an exciting new opportunity for a Service Support Technician to join a leading organisation based in Winchester.
This role would be the ideal opportunity for someone who has previously worked to handle incoming technical incidents, requests and changes in an accordingly and timely manner
The IT Technician's role is to be the first escalation point for the IT Support team, ensuring security, support and guidance of IT Support.
In addition, the role supports the Infrastructure Engineer, Application Support Manager and Business Technology Partner to ensure that the business maintains a robust, secure and evolving IT environment.
Key Duties
Handle 1st and 2nd line IT support and collaborate with 3rd line support.
Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team.
As the primary point of contact with Customer Service Representatives (CSRs), you will play a crucial role in maintaining inventory levels of service-related materials.
In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager.
The Trustees of the Edith Stein Academy Trust are seeking to appoint a Senior IT Technician to join our hardworking, committed, and enthusiastic IT Support team at Oaklands Catholic School and Sixth Form College in Waterlooville.
8am to 3.30pm on a Friday.
If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you.
Microlink are leaders in the field of assistive technology and our mission is to discover, innovate and implement assistive technology and people focused solutions so that everyone can realise their true potential.
Microlink's vision is to create an inclusive society that embraces diversity and releases potential to advance humanity.
Overview
The role will be based in our offices at Chandler's Ford, Hampshire.
Customer Support Specialist - Hedge End - £24,500 - full time hours - office based - Hybrid role working from home 2 days a week
They require an exceptionally talented Customer Support Specialist to work within their B2B team to help promote products and services and provide advice and support.
We are working with a world leader in renewable energy solutions who have achieved a strong name within a global market, and they are now looking for an additional person to join their team.