Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent Technical Support Specialist for their Customer Service and After Sales Support Department.
We are delighted to be working with a versatile business whose main aim is to combat supply chain issues within manufacturing & engineering businesses.
The software that they provide is integrated to the existing ERP/MRP system and helps create supply chain intelligence, which will aim to improve the quality, delivery, and cost performance of suppliers.
Well-established software house seeking a Junior Technical Support Specialist with a passion for troubleshooting technical issues and providing top-notch customer support.
Responsibilities
Resolving simple technical issues for our customers in a timely manner.
Answering product-related customer queries via phone and email.
In the role of Technical Support Specialist, you will wield considerable influence, ensuring the seamless operation of our systems and providing resolution to technical inquiries from our valued clientele.
As we continue to expand our global Customer Success and Service team, we are seeking technically adept individuals based in the UK or Germany to join our ranks.
DIGITEC stands at the forefront as a specialist provider of B2B Financial Markets software solutions, with a growing emphasis on SaaS solutions.
Stoke office, full onsite requirement with mixture of shifts
Salary up to £34,000 benefits
We are a globally recognized organisation who you can trust, with our nearly 25 year expertise and ever growing teams, we have become a leading name in our industry.