Posted by TEC PARTNERS LIMITED • £25K/yr to £30K/yr
About the Role
Join our team as a Technical Support Specialist, where you'll play a pivotal role in providing expert assistance across our range of chemistry products.
Reporting to the Technical Service Manager, this position encompasses three primary areas: Technical Support, Custom Quotation, and R&D Application Testing.
General
Delivering technical support via phone, email, and online channels to end-users, distributors, and internal teams.
We are recruiting for a Technical Support Representative to join our Lichfield based client in this trainee role.
Their products range from cameras and digital video recorders through to reverse parking solutions and their customers range from individuals and small businesses through to extensive fleet work.
The business specialises in the design and production of innovative vehicle safety and security products.
In this entry-level role, you will assist in providing technical support and solutions to customers, addressing their concerns related to telecommunications services and equipment.
My client is seeking two motivated and detail-oriented Technical Support Specialist to join their telecommunications team.
The focus of this Technical Support Specialist role is to provide technical support for customers accessing part and fully tracked services via the WCMS using the ticket system and in line with service level agreements.
This opportunity offers remote working and varied responsibilities, including adding new services and fault identification and resolution.
We are looking for a fearless and talented individual like you to join our mission to be the best that the industry has to offer.
Posted by TEC PARTNERS LIMITED • £25K/yr to £30K/yr
On behalf of our client, we are seeking a highly motivated individual to join the Service Desk team as a 2nd Line Technical Support technician.
In this role, you will be responsible for providing remote technical assistance to a diverse client base, addressing their hardware and software-related issues, and ensuring exceptional customer support.
Having recently entered an exciting phase of growth this is a brilliant time to be joining the business.
We are seeking a Technical Support Specialist to provide essential support to our Shift Supervisor, ensuring that all planned and unplanned work is carried out effectively and to the highest standards.
Shift Patterns: 3 on 4 off / 4 on 3 off
This role is crucial in maintaining our company's reputation for excellence and requires a professional who can ensure efficiency and adherence to safety and customer standards at all times.
We are looking for a Customer Service Representative who can handle inbound calls from our clients and provide first-line technical support.
The ideal candidate will have a strong customer service background with the ability to troubleshoot and identify issues related to our products, ultimately reducing the need for on-site engineer visits.
Key Responsibilities
Handle incoming calls from our clients and try and resolve the issues without the need for an expensive engineer to go out on site.
We currently have an exciting opportunity available for a 1st Line Technical Support Specialist to join our Service Delivery Team based in Brentford, London (some fieldwork may be required).
Role & Responsibilities
You will join us on a full time, permanent basis in return for a competitive salary of £20,000 - £27,000 per annum.