The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide.
Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
Posted by Clearline Recruitment Ltd • £30K/yr to £35K/yr
They are committed to delivering cutting-edge solutions that make a real impact, putting their customers at the centre of everything they do.
Our client is a bold and innovative company that stands out in their industry with a culture defined by creativity, collaboration, and a passion for pushing boundaries.
With a fast-paced and dynamic work environment, their team is driven by curiosity, always looking for new ways to challenge the norm and grow together.
Our Client is looking for someone to join their busy service desk on a temporary basis for 1-3 months.
Experience in Service Desk would be useful but alternatively if you are looking for a job in IT and have a positive attitude and the willingness to learn then training will be given.
This is a temp - perm role working 37.5 hours per week.
Posted by Futures Manufacturing • £40/hr to £50/hr
Have you worked in a Technical Support Consultant role, or similar, where you've been responsible for handling incoming service queries from IT users and showing users how to use a newly installed Dynamics Business Central system?
Do you have a good knowledge of Microsoft Dynamics Business Central so that you could solve a good number of common Dynamics Business Central / D365 queries straight away?
Do you have manufacturing experience and have a layman's understanding of what sales, design, production, supply chain and finance teams do in a manufacturing company?
Using previous technical knowledge and documentation analyze desktop hardware (desktop hardware may include but not be limited to desktops, laptops, tablets, printers, monitors, scanners, multifunctional printers, switch boxes, conferencing devices and specialist custody and force control room equipment) and application software faults raised via the ICT Service Desk.
Collate relevant information and diagnoses to assist in the verification of the fault in order that the necessary action may be taken to restore service to the user of BCH system.
Document fixes for use by others within a knowledge base system.