Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent Technical Support Specialist for their Customer Service and After Sales Support Department.
In the role of Technical Support Specialist, you will wield considerable influence, ensuring the seamless operation of our systems and providing resolution to technical inquiries from our valued clientele.
As we continue to expand our global Customer Success and Service team, we are seeking technically adept individuals based in the UK or Germany to join our ranks.
DIGITEC stands at the forefront as a specialist provider of B2B Financial Markets software solutions, with a growing emphasis on SaaS solutions.
As the Fire & Safety Support Representative you will be able to communicate both verbally and in written format in a clear, concise manner, addressing customer queries on product related issues in the field from comprehensive scenario testing and technical verification of new product.
Responsibilities
Support internal and external stakeholders on all reported technical issues relating to the Fire / Life safety portfolio.
General
You will be confident in delivering product training on our portfolio of equipment to internal and external stakeholders.
Airship have an exciting opportunity for a Customer Support Representative to join the team!
The close-knit team dedicated to camaraderie, mutual support, and have a passion for delivering excellence.
Airship, a thriving SaaS company headquartered in Sheffield, specialises in serving premier brands within the vibrant UK Hospitality sector, including household names like Byron, The Alchemist, Leon, Turtle Bay, Chilango, Boxpark and more.
Job purpose: Provide technical support solutions to our end users, engineering, part-sales team, production, and other internal departments/functions as required.
Provide technical support for in-service systems, collating customer-ready engineering responses to technical support enquiries in a timely manner.
Well-established software house seeking a Junior Technical Support Specialist with a passion for troubleshooting technical issues and providing top-notch customer support.
Responsibilities
Resolving simple technical issues for our customers in a timely manner.
Answering product-related customer queries via phone and email.
We are delighted to be working with a versatile business whose main aim is to combat supply chain issues within manufacturing & engineering businesses.
The software that they provide is integrated to the existing ERP/MRP system and helps create supply chain intelligence, which will aim to improve the quality, delivery, and cost performance of suppliers.