They are now looking for a Technical Support Engineer due to the growth of the business.
Successful candidates will have an in-depth knowledge in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone.
Our client is a global manufacturer who specialises in electronic gates and access controls security systems.
My client is looking for someone to join their support team to fulfil 2nd line support responsibilities.
2nd Line Technical Support £30,000 Newcastle On-site
The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.
My client is looking for someone to join their support team to fulfil 2nd line support responsibilities.
2nd Line Technical Support £25,000 Newcastle On-site
The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.
Excellent opportunity for an IT Support Engineer or IT Helpdesk Engineer with a full driver's license to join a growing department of a well established organisation offering a good training and upskilling programme, technically fascinating and challenging projects, and progression routes through the business!
£28,000-£33,000 35 Days Annual Leave Healthcare 5% Matched Pension Training
This company are undergoing a huge modernisation project ranging from data centre builds and upgrades through to major hardware, software, and infrastructure overhauls.
An established client of ours in the Technology sector are looking for a 2nd/3rd line support Engineer to join their internal IT department, on a permanent basis.
The successful candidate will be responsible to provide 2nd and 3rd line helpdesk support to clients, assisting them with hardware and software problems via phone, email & remotely.
This is an office-based role in there Newcastle office.
As an Application Support Engineer, you will be responsible for delivering a first-class support service to their clients.
My client is a fast-growing software business that has embarked on significant growth to become the market leader in their sector.
The Role
Troubleshoot both 1st line and escalated technical issues, offering guidance and managing changes for their software clients, providing timely customer feedback.
Technical Support Analyst encompasses delivering top-notch IT technical support and services to all company staff, collaborating with other teams and third-party support partners.
This entails addressing complex IT issues, problems, and projects swiftly and effectively, ensuring successful resolution.
All services are provided with professionalism, courtesy, and a focus on high-quality customer interaction, integral to our service delivery model.
My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role.
Client will offer training, pay for course/certifications and progression!