Providing telephone diagnostics and technical assistance to clients and colleagues within the Technical Services Team.
Provide technical expertise and be a point of reference for Department colleagues.
General
Our client based in Northamptonshire require an Electronics - Helpdesk Engineer to join their busy team to help deliver a consistently high quality and accurate service.
The IT Support Technician is responsible for providing technical assistance and support to end-users within the organisation.
The IT support Technician works closely with the IT team to ensure the smooth operation of IT services and the timely resolution of technical problems to minimise downtime and optimise productivity.
The role involves diagnosing and resolving hardware, software and network issues as well as installing, configuring and maintaining IT equipment and systems.
We are looking for an experienced Support Engineer (2nd Line) with at least 3 years' experience within the IT support sector and be able to demonstrate a high level of competence in Active Directory, workstation and server set-up and support.
Our client supply Connectivity as a Service (CaaS) solutions to businesses in the UK.
They provide IT, Connectivity, Telephony & Mobile all inter- connected from one supplier, with one helpdesk and one monthly bill.
A 1st/2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients.
1st/2nd Line IT Support Engineer - Northampton - £28K
DBS checks will be undertaken before starting this role.
Provide administrative support of the Technical Services Department Vehicle Fleet as and when required.
Provide administrative support to the Customer Services Team as directed by the Customer Service Manager/Team leader.
General
Our client based in Northamptonshire require a Customer Service Operations Co-ordinator to join the office to provide administrative support to the engineering team.