This position will allow you to work closely with customers and learn from scratch about all their technical products to provide troubleshooting support.
Are you looking for a fast paced role working for a growing technical business based in Watford?
Like us, you excel at collaboration, exploration and innovation.
About Us
About Us:Direct Line Group is one of the UK's largest insurance companies and home to some of the best-known brands including Direct Line, Churchill and Green Flag.We're evolving, to be a more digitally-focused data-driven insurance company of the future and your unique talent, skills and ideas can create our success.
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
Would you like to be part of our client service supporting one of the biggest names in the tech industry?
Due to expansion, we have another fantastic opportunity for a Helpdesk Co-ordinator to join our team based at our Head Office in Tytherington, Macclesfield.
Do you have great customer service and organisational skills?
Our client, a global leader in their market is seeking a technical support advisor to join their high performing team.
This is a fantastic opportunity for a technical support advisor with experience in 3D printing and modelling.
They will be responsible for responsible for all customer inquiries including (but not limited to) technical support, general purchase questions, order fulfilment, education, product training and general problem solving across all various product lines.
Are you a motivated and technical individual who is looking to work for a well-established company that offer excellent training and skill development opportunities?
Monday to Friday, 9am-5pm (including out of offices 1 week in approx.
We have fantastic new job opportunity for an IT Technician / Helpdesk Support Engineer / Service Desk Analyst who has previous experience working on an IT Technical Help Desk supporting Windows and Microsoft 365 with a good understanding of computer networking, and who has excellent written and verbal communication skills.
IT Technician / Helpdesk Support Engineer / Service Desk Analyst who has previous experience working on an IT Technical Help Desk supporting Windows and Microsoft 365 with a good understanding of computer networking, and who has excellent written and verbal communication skills is required for a thriving, ISO accredited business based in Burnley, Lancashire.
Candidates must live within an easy commute to Burnley.