Technical Support Analyst encompasses delivering top-notch IT technical support and services to all company staff, collaborating with other teams and third-party support partners.
This entails addressing complex IT issues, problems, and projects swiftly and effectively, ensuring successful resolution.
All services are provided with professionalism, courtesy, and a focus on high-quality customer interaction, integral to our service delivery model.
We are currently working with a Local Authority who are looking for a Service Review Consultant to lead and manage an independent, strategic, structural, and operational review of the Housing Benefit, Council Tax, NDR, Corporate Debt and Discretionary welfare schemes and functions, identifying areas of duplication and risk
Duties
Identify changes to future ways of working, based on best practice, to improve performance in service areas, adopting a customer led approach whilst improving current performance targets.
Make recommendations to the Council as to how best to build operational sustainability, capacity, and resilience in accordance with Whole Council Re-Design criteria and principles.
As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a Helpdesk Support Engineer to join their close-knit team.
Our client is seeking an experienced and highly skilled Field Services Technician to work within their technical services team.
As a Field Services Technician, you will play a critical role in ensuring the successful implementation, maintenance, and support of our technical solutions.
Field Service Technician - Various locations - 6 Month rolling contract
This role is based onsite with occasional remote days.
We have partnered exclusively with a well-known brand to recruit for an IT Support Technician on a permanent basis, paying up to £35,000.
Our client is based in North Wiltshire with an established IT team where you will be acting as the main point of contact for all IT queries from their internal users.