The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
"Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will be the first escalation point for our wider support teams and is expected to provide anything from general advice to colleague through to in-depth technical assistance to customers.
Posted by BeTechnology Group Limited • £50K/yr to £75K/yr
We're seeking a skilled Information Security Consultant to join my client's expanding Information Security team.
In this exciting role, you'll work closely with the Information Security team to review and improve security across all IT systems.
You'll play a key role in developing and maintaining robust security policies and processes across a global infrastructure supporting over 7,500 staff across multiple locations.
Posted by Strand Recruitment Ltd • £45K/yr to £50K/yr
Are you ready to level up your IT career?
Our client, a trailblazing Managed Service Provider (MSP), is on the lookout for a talented 3rd Line IT Support Engineer to join their fast-growing, high-energy team.
Known for delivering cutting-edge IT solutionsfrom infrastructure support to security and consultancytheir focus on Cyber Essentials compliance makes them a powerhouse in the industry.