We are looking for a Technical Support Advisor to become a valuable part of our client's close-knit team.
You're great with customers and you have a passion for digital technology and IT You're looking for a role that offers variety along with the opportunity to combine your customer service, problem-solving and technical skills.
You're looking to join a company where your efforts are valued and where you can visibly witness the meaningful impact you create, all within a supportive and collaborative work environment.
Are you the dependable and adaptable "go-to" person in a Managed Service Provider's support hub?
Here's your chance to join a tight-knit, seasoned team of experts as a 2nd Line IT Support Technician.
Our client, an established IT support provider, serves a diverse clientele, offering ample opportunities for personal skill growth and knowledge sharing among peers in a friendly and collaborative environment.
Working for a highly successful MS Gold Partner IT Managed Services company, the 1st Line Support Analyst works as part of a team responsible for providing telephone and remote access support for clients on a range of workstation, application and hardware issues, including some server and network support.
With a solid customer services ability you will also be responsible for carrying out a range of daily network administration tasks, detailed below.
General
Salary & Benefits: Above Market Average Salary Overtime (Paid at Time & a Half) Paid Microsoft Qualifications
You will be joining a team with a genuine passion for technology and providing high level customer support.
Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers.
As the Group IT Support Technician, you'll be responsible for maintaining the IT network, the servers, all client devices and security systems, including analysing, diagnosing and providing solutions to network, server, client devices and software problems.
Reporting to the IT Director, you will be supporting the IT team by providing a technical and comprehensive IT service across the group, enabling it to meet its targets and corporate objectives.
Collecting IT usage stats, making recommendations for improving the company IT systems and carrying out routine configuration and installations.
The successful candidate will work as part of a team provide helpdesk support and ensure that our IT systems and technology run reliably and efficiently whilst assisting with the implementation and development of new systems to support their future growth.
My client is seeking a talented individual to join their busy IT Team.