An established Financial Advisory practice who provides bespoke solutions to clients are looking to recruit an Assistant Paraplanner to provide technical support to a small team of Advisors.
The role will provide an opportunity to be involved and develop your skills in research, analysis and reporting on tailor made client solutions which will involve diverse and interesting projects
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
We are looking for an enthusiastic and motivated IT Support Assistant to join our team as part of an IT Level 3 Apprenticeship programme.
About A.S.E Computer Services: A.S.E Computer Services is a leading IT services provider, specialising in delivering high-quality managed services and IT solutions to businesses across the UK.
We are known for our customer-centric approach and commitment to technical excellence.
As a Financial Services & Technical Administrator, you will be a key part of their support team, ensuring the smooth running of administrative and technical tasks within their business.
Job Description
Our client is a growing wealth management firm who are looking for a Financial Services & Technical Administrator.
The company provides tailored financial planning and wealth management services to their clients, focusing on delivering high-quality advice and support.
Responsible for answering all calls and chats to the Service Desk within the SLA response times.
General
The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.
The purpose of this role is to work as part of the UK Service Desk Team, covering IT support to all UK business users and involves working on incidents and service requests using the Service Desk tool (Service Now).