At Leodis Stairlifts, we have an exciting opening for an experienced Technical Customer Support Coordinator to play a crucial role in the efficient operation of our office and the delivery of excellent customer service.
Leeds, LS27 7FE; Full time, permanent
To benefit from up to £35k a year, great company events, 25 days' holiday plus Bank Holidays, and a rewarding work environment - apply today!
Responsible for troubleshooting any technical issues that have been escalated through the helpdesk.
General
My client is looking for a 3rd Line Engineer to resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout.
We are looking for someone with proven IT support experience, excellent problem-solving skills and a strong understanding of network technologies to provide both office and field-based IT support to our customers.
We offer a wide range of IT support services tailored to our customer needs including general maintenance, broadband, network management etc.
Support typically includes managing Windows servers, networks, AD and supporting Microsoft 365 services.
Are you currently looking for a Technical Support Engineer position?
If so, our client based in Pudsey is seeking a Technical Support Engineer to join their team with a salary of £25,000 - 35,000 (plus bonuses) on offer.