My client is looking for someone to join their support team to fulfil 2nd line support responsibilities.
2nd Line Technical Support £30,000 Newcastle On-site
The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.
Troubleshoot both 1st line and escalated technical issues, offering guidance and managing changes for their software clients, providing timely customer feedback.
General
As an Application Support Engineer, you will be responsible for delivering a first-class support service to their clients.
My client is a fast-growing software business that has embarked on significant growth to become the market leader in their sector.
Put your sales and customer service skills to good use!
Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Doxford.