An experienced 1st Line Technical Support Engineer with relevant experience is needed to join our team at Fortis Hosting, a leading IT Services and IT Consulting company based in London on a full-time basis.
The successful candidate will be dedicated to handling initial technical calls, solving them and escalating them where appropriate.
For over 12 years, we have been providing cloud, consultancy, IT support and procurement services to Private and Public sector organisations in the UK and internationally.
Provide sales support by delivering technical training to branch staff and customers on product knowledge, diagnostics, and effective sales techniques.
Organize and lead customer training sessions, including regional evening sessions and formal training courses based on client needs and scheduling.
Conduct regular visits to workshops and wholesaler branches to enhance brand awareness, promote product assortment, and improve product presentation.
The role requires the successful candidate to understand and learn various aspects of DC battery systems and related equipment to advise customers, so they will need to be able to demonstrate experience of technical sales/support or have an appropriate technical background.
Based in Long Crendon, our client is looking for a Customer Support & Technical Sales Agent for an e-commerce business retailing electrical components and accessories.
This is a key, customer-facing role in a small but busy and growing business.
Graduate Technical Support Specialist; Uxbridge, London
Exciting opportunity for a motivated individual who is looking to kick start their IT Career within an established company offering superb progression opportunities.