Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
Department: Service Desk
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
Posted by Lighthouse Personnel LTD • £40K/yr to £50K/yr
'Recruiting for your future success'
Our Client is a world leader in the development and manufacturing of wirelessly connected safety products.
Their products are designed to save lives and monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of the planet.
The Technical Customer Services Advisor will be a key member of the technical support team, responsible for resolving technical aftersales issues, from warranty claims to operational concerns.