To be a pro-active member of the Global Customer Support Centre (GCSC) delivering 1st and 2nd line technical support on product, service and billing enquiries primarily for the Royal Navy but to also include both maritime and land based commercial customers.
To provide specialist support for military applications, land and sea based.
Are you a technically minded person that has a passion for problem solving and experience of learning and understanding a number of systems at any one time.
My client, a leader in their field, are seeking a bright and enthusiastic candidate that is able to manage and support users of a variety of POS systems.
Our client is a leading payment technology company covering the UK, Republic of Ireland and Nordics providing payment devices and solutions to UK acquirers, resellers, ISO's and retailers.
Payments represent a small fraction of the retail experience and applications are becoming an integral part of this process.
They provide innovative, cost effective and superior quality payment solutions.
We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider.
Are you a capable, high-energy technician looking to make the next step in your IT career?
Do you have the enthusiasm, attitude, and energy for offering a first-class service?
This is an exciting new role implemented to support all areas of the business created to identify any issues or complaints at inception, this will be designed to stop any escalation developing, highlighthing any areas of the business that need extra support and continuing in their desire for excellence.
My Client is seeking an enthusiastic, forward thinking, and motivated individual to ensure the effective delivery of the extensive activities that underpin the businesses operational responsibilities, with a particular focus on fault co-ordination, asset maintenance and building effective relationships with internal and external stakeholders.
To provide out of hours support for all other departments.
To be a pro-active member of the Global Customer Support Centre (GCSC) delivering 1st and 2nd line technical support on product, service and billing enquiries for both maritime and land based customers.
To provide 1st /2nd line network operations support including monitoring of our clients VSAT Networks and its BGan POP, assisting with line up and service issues and ensuring that problems are resolved quickly whether overall network or remote customer related.