Provide technical support to stakeholders, including commercial engineers, end users, and potential customers, ensuring accuracy, efficiency, and excellent communication.
Main Purpose of Job
- Support commercial engineers, end users, and potential customers using troubleshooting sheets and product manuals.
We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related.
Length: Permanent, full-time
You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms.
The Technical Support Analyst will be responsible, as part of the Technical Support team, for.
Throughout that time, we have remained steadfast to our founding principles - a commitment to financial success and security for the benefit of members, outstanding service, providing a warm environment for people to work, learn and develop their careers and creating deep roots in the local communities we serve.
Employer Description
Since its foundation in 1849, the West Brom has been proud to serve members from across its West Midlands heartland and beyond.
We are partnering with a specialist manufacturing company in Solihull, in support of their continued expansion, we are looking for a full time, permanent Technical Service Coordinator who can work successfully under pressure in a fast paced environment, either as part of a team or on their own.
This role is paying a salary of £29,000.00 and you must be able to travel to Solihull to their office, this is a fully office based role.
This is a fantastic opportunity to join a global leader to create an exciting and rewarding future.
Major Recruitment Oldbury are delighted to be recruiting for a high established engineering organisation who are recruiting for an operation support person to join their busy Darlaston site.
Hours of work are: Monday to Thursday 7:00 - 4:00, Friday 8:00 am - 1:00 (39 hours)
Duties and tasks will include
Detail the necessary production equipment, raw materials (building BOM's) and labour needs for production.