In this role, you'll be responsible for delivering second-line technical support within predefined SLAs.
We're in search of a Second Line Technical Support Engineer to join a well-established Managed Service Provider (MSP) in West Sussex.
If you're someone who thrives on assisting clients both locally and internationally, and you're eager to become part of a dynamic service desk team, we want to hear from you.
An opportunity for a recent A Level / BTEC Level 3 / Advanced GNVQ or Degree in IT level person looking for their first job, or, someone with a passion for IT and some previous IT Support experience, to start a career on a 1st & 2nd Line Helpdesk, supporting a company's solution.
You will be supporting the Network Infrastructure, Wi-Fi, and AV (Audio Visual) systems.
This role will come with full training on how to provide telephone and remote access support to the client's customers, which are mostly hospitality businesses like hotels.
In this role, you'll be responsible for delivering first-line technical support within predefined SLAs.
We're in search of a First Line Technical Support Consultant to join a well-established Managed Service Provider in West Sussex.
If you're someone who thrives on assisting clients both locally and internationally, and you're eager to become part of a dynamic service desk team, we want to hear from you.
As 2nd Line support Technician, you will be working within the Support Team and assist to manage and resource the delivery of managed IT, Managed Print Services, and unified comms to customers both internally and externally.
We are looking for a 2nd Line Support Technician to join our client, a successful Managed Print and Technology Services Provider.