Are you currently working as a technical support engineer or as 1st line support with network support background, and looking to join a company that offers progression?
Then this is the job for you.
Or maybe you're a computer networks graduate with a year or so hands-on experience, and have a passion for networks and want to get your foot in the door?
This role will be based on a customer site where you will be configuring applications & hardware on new & existing IT related devices including desktops, laptops, servers, mobile phones and any other related IT Devices.
This is an excellent opportunity to work in a supportive team with true career growth pathways.
Key responsibilities
Proactively manage all calls efficiently and advise the customer of problems and keep them informed and updated of the planned resolution, escalating calls where necessary.
You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Support team.
My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications.
Do you have a passion for IT and a drive to kickstart your career in the technology world
The Caroola Group is excited to be expanding our Apprenticeship Academy and are seeking enthusiastic and talented individuals to join our IT team
As an IT Operations apprentice you will embark on an exciting and rewarding journey that combines practical on-the-job training with academic learning.
A Senior Systems Engineer is required to be a committed and enthusiastic member of the team, taking full responsibility for successful technical delivery of a complete project solution to the agreed scope in accordance with company procedures whilst meeting budgetary and time-scale targets.
Must have a minimum of 5 years' experience developing PLC/SCADA Systems such Allen Bradley/Siemens across a projects lifecycle including completing testing schedules.
Will be working within the National Gas framework, but will look at candidates from other highly regulated industries such Nuclear, Petrochemical etc.