The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide.
Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
As IT and Technical Support Engineer, you will provide desk-side support to end-users, addressing questions, problems and tasks related to systems software and hardware.
Our rapidly growing engineering client is seeking a dynamic, hands-on and technically astute IT/Technical Support Engineer to provide 1st.
2nd and some 3rd Line desktop support also well as maintain, configure and troubleshoot other IT related issues, including hardware, software, networks and pcs/laptops.
Using previous technical knowledge and documentation analyze desktop hardware (desktop hardware may include but not be limited to desktops, laptops, tablets, printers, monitors, scanners, multifunctional printers, switch boxes, conferencing devices and specialist custody and force control room equipment) and application software faults raised via the ICT Service Desk.
Collate relevant information and diagnoses to assist in the verification of the fault in order that the necessary action may be taken to restore service to the user of BCH system.
Document fixes for use by others within a knowledge base system.
Posted by Hays Specialist Recruitment Limited • £350/day
Operations Support Assistant - 350 Inside IR35/Hybrid Working
We are seeking a Operations Support Assistant to join an exciting client's team on a temporary basis.
You will support the client by answering corporate phone lines and triage service requests raised by Internal and External clients.
Key Responsibilities
To ensure that the corporate telephone lines are answered in a professional manner and dealing with the callers request in the most appropriate manner.