Provide technical support to stakeholders, including commercial engineers, end users, and potential customers, ensuring accuracy, efficiency, and excellent communication.
Main Purpose of Job
- Support commercial engineers, end users, and potential customers using troubleshooting sheets and product manuals.
Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent Technical Support Specialist for their Customer Service and After Sales Support Department.
Our client, a leading organisation in the manufacturing industry, is seeking a motivated and skilled Technical Support Engineer to join their dynamic team.
Are you ready to take your technical skills to the next level?
If you're ready for a new challenge and want to work with cutting-edge technology, read on!
To be a pro-active member of the Global Customer Support Centre (GCSC) delivering 1st and 2nd line technical support on product, service and billing enquiries primarily for the Royal Navy but to also include both maritime and land based commercial customers.
To provide specialist support for military applications, land and sea based.
A well established, market leading company who supply internationally are looking for a Technical Support Engineer from within the Electronics and Electrical sectors.
Projects range from physically installing equipment onto vehicles, configuring DHCP servers, creating media templates for customers, assisting repairs and production with issues.
You will be based from the Lewes office but will be attending various customer sites around the UK for installations, repairs and surveys so a full clean UK driving licence is essential.
Day to day you will provide a variety of administrative support for the Resident Safety Team: managing diaries, drafting letters and responding to enquiries, monitoring compliance, writing reports, project support and uploading documentation to a compliance database.
General
We need someone with an excellent approach to customer service.