Come and join us as a highly skilled and motivated Platform Operations Manager joining our newly created IT team to help deliver exceptional customer support to our customers and colleagues.
This Platform Operations Manager role requires strong leadership skills, technical expertise, and a customer-centric mindset.
The Role
As our new Platform Operations Manager / Service Desk Manager, you will take on a pivotal role in our organisation.
Providing telephone diagnostics and technical assistance to clients and colleagues within the Technical Services Team.
Provide technical expertise and be a point of reference for Department colleagues.
General
Our client based in Northamptonshire require an Electronics - Helpdesk Engineer to join their busy team to help deliver a consistently high quality and accurate service.
After continued growth and development this leading financial services organisation is looking to bring an experienced and enthusiastic wealth management support professional on board to advance their career.
The successful candidate will have experience within a financial services environment, preferably and IFA and have exposure to FCA regulations and strong IT skills.
New year and looking to take your financial planning administration role to the next level?
Provide administrative support of the Technical Services Department Vehicle Fleet as and when required.
Provide administrative support to the Customer Services Team as directed by the Customer Service Manager/Team leader.
General
Our client based in Northamptonshire require a Customer Service Operations Co-ordinator to join the office to provide administrative support to the engineering team.
If you have at least 2 years' experience in building phone systems on portals and delivering broadbands and are looking to join a company with a second to none reputation where you can work within a supportive and friendly team, this could be the perfect role for you.
Service Delivery - Telecoms
Let's look at the role and responsibilities
You will be responsible for managing client orders end to end and use the tools within the business to deliver a fantastic customer experience every time and both simple and complex solutions.