Posted by RecruitmentRevolution.com • £40K/yr to £45K/yr
This is a fantastic opportunity for an experienced IT Services Support Manager to join a leading and growing Enterprise IT Consultancy with offices all over the world.
We pride ourselves on adding the very best to our team; people who bring not only the right skills, but ambition, ideas and drive to help us achieve our business growth.
If that sounds like you, we want to hear from you...
Ready to elevate your career with an innovative company SSG Insight has an exciting opportunity for a IT Support Technician to join their dynamic team!
About Us
With over 40 years of expertise in CMMS and EAM, we're dedicated to helping organisations create smart, efficient workplaces.
Since our founding in 1983, SSG Insight has emerged as a global leader in asset maintenance management software.
Posted by Peel Recruitment and Solutions Ltd • £35K/yr to £40K/yr
Summary
Your role will focus on managing the service and operations teams, resolving technical issues quickly and improving service quality.
As the Service Manager, you will oversee the delivery of reliable IT and telecom services, ensuring an exceptional customer experience.
You will also work with customers to understand their needs, ensuring the IT and Telecom systems operate efficiently and meet service-level expectations.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
Posted by Oyster Recruitment Limited • £25K/yr to £30K/yr
Are you a Hire Coordinator or an organised administrator with Hire and or Logistics experience and able to multi-task with exceptional attention to detail?
If you're passionate about customer service and operational efficiency, we want you on our team!
Join a dynamic and forward-thinking company dedicated to delivering exceptional customer experiences in the manufacturing industry.
Responsible for answering all calls and chats to the Service Desk within the SLA response times.
General
The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.
The purpose of this role is to work as part of the UK Service Desk Team, covering IT support to all UK business users and involves working on incidents and service requests using the Service Desk tool (Service Now).