The main purpose of this role is to manage and coach the team and support in all areas.
It is expected that the role will consist mainly of management and not delivery of IT support although you will need to be able to get involved where necessary.
This is a varied and demanding role working for a large organisation in which you will be working alongside all levels of stakeholders and managing a team of 30.
To lead the service delivery team in exemplifying the principles of customer service, productivity, performance, efficiency, and responsiveness to users.
General
Job Type/Shift Patterns: Full time, Monday - Friday between 9:00am - 5:30pm, 37.5 hours a week (Hybrid, 2-3 days working on-site, rest days Working from Home)
Working alongside our client you will develop loads of experience in many different sectors, the opportunity to be promoted within the company is highly likely as the ethos of our client is to reward motivation and hard-work!