You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
We are on the lookout for a Technical Support Advisor to join our well-established international client based in Camberley on an initial 6 month contract opportunity.
This role not only offers immediate challenges and rewards but also the potential for a permanent position!
As the Returns Manager, you will play a pivotal role in managing return operations for various sectors including B2B Technical and Commercial, D2C Ecommerce, RDU, and CRN within the UK and Ireland.
You will be responsible for ensuring efficient and effective return processes, meeting business needs, and driving continuous improvement in return operations.
Overview
Oversee and manage return operations for UK and Ireland, including B2B Technical and Commercial, D2C Ecommerce, RDU, and CRN sectors.
Reporting to the Store Manager Hub you will support the team to provide the very best in store customer experience at Boots Opticians and from start to the end of the customer journey.Key responsibilities include:
A very exciting role where you will lead the day to day activities of the store.
As an Assistant Manager you'll inspire and lead your team, use your passion and strategic thinking to drive the business forward and help us change for the better.
With opportunities to progress your career in beauty, healthcare and opticians, our brilliant training teams will ensure you have all the tools you need to succeed in your current role and beyond.
You will lead, challenge and inspire your team to deliver business growth by providing care to our customers and patients.