Their team is very technical, & you will have many opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, & other aspects of the business.
A Managed Services Provider is looking for an apprentice to support their clients remotely as well as onsite.
KEY DUTIES
Provide 1st line email, phone, and remote support to our client's base in the UK, Europe, Asia, and the US.
Our dynamic and ever-growing business client seeks a passionate and logical IT Support Engineer with solid cloud experience.
In this role, you will act as an escalation point for the Service Desk on infrastructure-related incidents and perform day-to-day administration of all infrastructure-related systems.
These positions will be four days onsite and one remote.
Our client is looking to recruit a Technical Support Consultant to work within the globally distributed IT team, to provide IT technical support from the Leeds office to all our users across the global business.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
End User Support: Provide prompt and effective support to end users, resolve technical issues, and ensure minimal disruption to daily operations.
General
Our client, a forward-thinking organisation, is looking to hire a dedicated IT Support and user Management Specialist to handle essential in-house IT functions, support users, and manage hardware on a day-to-day basis.
This could be the perfect opportunity if you are a proactive, customer-focused individual with strong IT troubleshooting skills.