Helpdesk Co-ordinator required for a leading facilities management and professional services company.
The role is supporting a reactive maintenance help desk for clients/contractors with; inputting job orders; responding to telephone calls from the maintenance helpline; ensuring timescales are met; chasing contractors; arranging quotations etc.
The business put their customers at the heart of everything they do and are keen to hire people who are passionate to deliver 1st class customer service.
A skilled onsite IT Support Technician with 1-3 years of experience is needed to join our team at Venom IT, a well-established and fast-growing UK-based MSP IT solutions company based in Cheshire, on a full-time basis.
Our key products include cloud, server, desktop and application support.
Venom IT has many prestigious partners and has worked with several established enterprises.
Service Desk Analysts: Looking for a role that challenges you?
We're looking for someone with a mature and consultative approach and the ability to question the status quo and rethink to offer a robust IT support service to remote end-users and head office colleagues globally.
This is a hands-on role requiring a high level of technical expertise, working closely with application, network, and security teams and utilising strong customer service skills.
This is a junior to mid-level technical consultant position and the client is looking for candidates who are hungry to improve and learn new skills and have the ability to do so.
This is not an MSP company - unlike traditional Managed Services Providers, they provide expert advice and guidance on Azure and M365 for free in exchange for customers purchasing their Azure consumption and/or M365 licenses from them.
My client is a dedicated Microsoft Cloud partner focused solely on Azure and M365, working with over 300 UK SMB customers who manage their IT in-house.
I'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team with a new 1st Line Support Engineer to progress to 2nd line.
The firm is always expanding, after doubling their IT and Solution Delivery Team last year, they are in the process of doing the same this year!
You will be responsible for diagnosing and resolving hardware and software issues, managing assets, and ensuring the smooth operation of our IT systems.
Position Overview: As an IT Support Technician, you will play a crucial role in providing technical support to our internal team.
This position offers the opportunity for hybrid working, allowing you to balance remote work with in-office collaboration.